Would like to sell GPTs to business at cost, and build GPTs on top of those. It could be agents all the way down.
Was looking for interesting jobs, and I came across findhelp:
They’re a pretty good index of help, honestly.
What I was thinking is that this interface requires me to click through and do a bunch of research and contacting of individual organizations.
You could imagine a system in which each org has their own GPT that serves as a frontline for who they are, what they are capable of, and limited access to their internals (scheduling appointments, sending messages to staff, etc). In fact, the GPT could sort of act as a staff member itself, deciding for itself whether to send messages to staff.1
If every organization had a GPT that was well-interfaced, you could have a GPT on top of those that had the ability to interface with them all, to gather the necessary data. Maybe the org-level GPTs could maintain their own embedding DBs that they could expose to search/index GPTs who are trying to gather data. They might offer this in exchange for some statistical or lead information (e.g., “Sure I know the answer. Who’s asking?)
The top-level GPT could act as an interface over all of these, so I could get it to figure out what my best options are for food, shelter, whatever. With a well-defined system of interfaces, this process could be efficient, user-friendly, and scalable. And best of all, it would dramatically reduce the cognitive burden on the end user. Dramatically.
Finally, every interaction with a site becomes a shared “history” with the user. This history is sort of an event source as well as something the user can come back to and reference. Very cool.
This gets back into project Beeline territory.
It also reminds me of the idea that I had during the late stages of LivePerson. “Everyone will have their own personal AI, and that AI will interact with other AIs to negotiate on behalf of the user. Users won’t talk to brands directly, their AIs will.”
This “Personal AI” idea is pretty powerful. A lot of companies are going after this to various degrees, such as Tab and Data. I think of it as a second brain. It’s not something that I want swallowing up every last bit of data. But, if it were a Telegram bot that I could message and that could reference earlier messages and remember things…that would be awesome.
Maybe it’s time.
Footnotes
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Obviously, this requires some sandboxing; you wouldn’t want to give a GPT access to overload your systems, even if it’s non-critical stuff. ↩